Build and execute customer retention strategies for a solopreneur business. Use when reducing churn, improving customer lifetime value, building loyalty programs, re-engaging inactive users, or creating retention-focused product and communication strategies. Covers churn analysis, retention cohorts, lifecycle marketing, win-back campaigns, and loyalty mechanics. Trigger on "customer retention", "reduce churn", "keep customers", "improve retention", "churn rate", "customer loyalty", "win-back campaign".

为个体创业者构建和执行客户留存策略，适用于降低流失率、提升客户生命周期价值、建立忠诚度计划、重新激活沉默用户，以及制定以留存为导向的产品和沟通策略。涵盖流失分析、留存用户群、生命周期营销、召回活动和忠诚度机制。当出现“客户留存”“降低流失率”“留住客户”“提升留存率”“流失率”“客户忠诚度”“召回活动”等关键词时触发。