Collect, analyze, and act on customer feedback to improve your product and business. Use when building feedback systems, running customer interviews, analyzing feature requests, measuring satisfaction (NPS, CSAT), or closing the feedback loop. Covers feedback collection methods, interview techniques, analysis frameworks, and how to decide what feedback to act on. Trigger on "customer feedback", "collect feedback", "user research", "customer interviews", "NPS", "feature requests", "feedback system".

收集、分析并响应客户反馈，以优化产品和业务。适用于构建反馈系统、进行客户访谈、分析功能需求、衡量满意度（NPS、CSAT）或闭环反馈流程。涵盖反馈收集方法、访谈技巧、分析框架以及如何判断应采纳的反馈内容。触发词包括：客户反馈、收集反馈、用户研究、客户访谈、NPS、功能需求、反馈系统